OUR PROUD PARTNERS
Unleashing the Power of Salesforce for Your Business Success
Expert Salesforce Consultancy Services to Optimize, Innovate, and Drive Growth
Certified Expertise
With a team of 30+ Salesforce-certified professionals and over 100 Salesforce certifications, we deliver unparalleled expertise and industry-leading solutions.
Proven Experience
Backed by 10+ years of Salesforce experience, we’ve successfully transformed businesses across industries with tailored Salesforce implementations.
Comprehensive Solutions
From Service Cloud, Sales Cloud, and Marketing Cloud to Einstein Chatbot, Omnistudio development, and custom app solutions, we cover the full spectrum of Salesforce services.
End-to-End Support
Seamlessly integrating data architecture, partner portals, and Salesforce systems, we ensure a smooth and impactful journey for your business transformation.
Salesforce Implementation
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Expertise in Service Cloud, Sales Cloud, Marketing Cloud, and Health Cloud implementation.
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Streamline your business operations, enhance customer interactions, and empower your teams with tailored Salesforce solutions.
01
Data Architecture
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Design and implement robust data models to maximize efficiency.
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Data Cloud Implementation for centralized and intelligent data management.
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Services include data backup, recovery solutions, and ensuring data scalability and security.
02
Salesforce AI & Agentforce Implementation
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Leverage Salesforce Einstein and Agentforce to create smarter, more personalized customer experiences.
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Enable advanced AI-powered insights to optimize workflows, predict trends, and elevate customer satisfaction.
03
Salesforce Integrations
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Seamlessly connect Salesforce with third-party systems to unify workflows.
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Ensure secure and efficient integration of tools like ERP, HR, Marketing Automation, and Finance systems.
04
Salesforce App Development
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Develop custom Salesforce apps tailored to meet unique business requirements.
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End-to-end development covering planning, deployment, and post-launch support.
05
Experience Cloud & Partner Portal Development
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Build engaging, user-friendly customer and partner portals to enhance collaboration.
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Deliver seamless self-service experiences, strengthen partnerships, and drive growth.
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OUR SERVICES
Our Agile Process for Salesforce Projects
Sprint 0: Discovery and Analysis
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Conduct stakeholder interviews and gather requirements.
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Understand business needs, pain points, and project objectives.
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Define a backlog of features and prioritize them based on business impact.
Sprint 1: Strategic Planning
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Craft a Salesforce roadmap that aligns with your goals.
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Break down the roadmap into user stories and plan iterations.
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Define clear success criteria for each deliverable.
Sprint 2–n: Iterative Implementation
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Deploy and configure Salesforce solutions incrementally through short sprints.
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Deliver working functionality in each sprint for early feedback.
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Conduct regular sprint reviews with stakeholders for alignment.
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Ongoing Customization & Refinement
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Develop and optimize features iteratively to meet evolving business needs.
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Use feedback loops to refine and enhance customizations.
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Continuously test to ensure alignment with business objectives.
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Sprint Retrospective: Training and Support
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Equip your team with hands-on training sessions and documentation.
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Offer ongoing support through dedicated channels for questions and updates.
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Monitor user adoption and gather feedback for continuous improvement.
CERTIFICATIONS
What Our Clients
Say About Us
"The Einstein Chatbot implemented by SFDIFY transformed the way we interact with our customers. The automation has significantly reduced wait times and enhanced our overall service efficiency. SFDIFY's expertise made the process seamless and highly effective."
— Operations Manager, Geico
"SFDIFY transformed our operations by seamlessly integrating Salesforce Service Cloud, Sales Cloud, and Marketing Cloud. Their expertise streamlined our workflows, boosted customer engagement, and improved overall efficiency. A fantastic team to work with!"
— VP of Operations, Nav
"SFDIFY delivered an exceptional integrated partner portal using Salesforce Experience Cloud and AI. Their innovative approach streamlined collaboration with our partners and provided actionable insights, significantly improving our efficiency and partner satisfaction."
— Technology Director, Fifth Third Bank
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What support do you offer after implementation?We provide ongoing training, troubleshooting, and support to maximize your Salesforce investment.
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How long does a typical Salesforce implementation take?The timeline varies depending on your business requirements, but we ensure a smooth and timely delivery.
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What industries does SFDIFY serve?We work with diverse industries, including healthcare, retail, technology, and more.
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Can you integrate Salesforce with our existing tools?Absolutely! We specialize in seamless Salesforce integration with third-party systems.
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What is Agentforce, and how can it improve customer service?Agentforce is Salesforce's AI-powered productivity tool designed for customer service teams. It uses AI to automate repetitive tasks, provide agents with real-time customer insights, and recommend the best next actions. By implementing Agentforce, businesses can enhance efficiency, reduce response times, and deliver a superior customer experience.
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How does Einstein AI transform business operations?Einstein AI integrates advanced machine learning into Salesforce, enabling predictive analytics, intelligent recommendations, and automated insights. Businesses can use Einstein to forecast sales, analyze customer sentiment, and improve decision-making. For example, Einstein can predict which leads are most likely to convert, helping sales teams focus their efforts more effectively.
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What are the benefits of implementing Data Cloud with AI?Salesforce Data Cloud centralizes real-time data from multiple sources, creating a unified customer profile. With AI capabilities, businesses can uncover actionable insights, identify trends, and personalize interactions at scale. For instance, AI-powered Data Cloud can recommend upsell opportunities or predict customer churn based on behavioral patterns.
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How does Salesforce AI integrate with existing tools and workflows?Salesforce AI solutions, including Agentforce, Einstein, and Data Cloud, are designed to integrate seamlessly with existing Salesforce products and third-party systems. Using APIs and connectors, businesses can integrate AI-powered features into their workflows, such as syncing real-time data from marketing platforms or automating sales processes with external CRMs. This ensures a smooth transition and maximizes the value of AI tools.