SFDIFYAI chatbots and agents that finish the job.
SFDIFY builds AI chatbots and AI agents for websites, Instagram and internal tools: bots that answer questions, qualify leads, book appointments and hand off to a person when they should. We run this kind of automation in our own product, MuChat.
AI chatbot development services.
Website and support chatbots
Answers from your own content, details collected, and a ticket or booking opened when the bot cannot help.
Lead qualification bots
The right questions asked, answers scored, and good leads routed to sales while they are still interested.
Instagram and Messenger automation
Replies to comments, story mentions and DMs on Meta's official APIs, the way MuChat does for its customers.
AI agents that take actions
Agents that look things up, update records and trigger workflows through tools you approve, with every step logged.
Salesforce Agentforce
Agentforce set up and connected to your Salesforce data, from a Salesforce Consulting Partner.
Internal assistants
Assistants that answer your team from policies, docs and data, inside your portal, CRM or internal tools.
From first call to launch.
Map the conversations
Collect real questions and decide the outcome each one should reach.
Design flows and guardrails
What the bot answers, what it asks, what it must never do, and when it hands off to a person.
Build and connect
Connect it to your site, inbox, CRM or calendar, then test it against real conversations.
Launch and review
Read transcripts, fix gaps, and track how many conversations end resolved or converted.
Built and run by SFDIFY.
MuChat
Automates Instagram comments, story replies and DMs on the official Instagram API. Free plan, paid plans from $14 a month.
Learn moreUSTAXX
The portal and app behind an IRS-authorized e-file practice. Clients ask USTAXX AI, track deadlines and follow their return in nine languages.
Learn moreYolda
The AI-native TMS for trucking. Its AI reads rate confirmations into loads, watches every CDL and medical-card date, and answers questions about your numbers.
Learn moreQuestions, answered.
What is the difference between a chatbot and an AI agent?
A chatbot mainly answers questions and collects information. An AI agent can also take actions, such as looking up an order, updating a CRM record or booking a time, using only the tools you allow.
Can a chatbot qualify leads for us?
Yes. The bot asks your qualifying questions, scores the answers and sends good leads to the right person or CRM stage, with the conversation attached.
Will the bot make things up?
It is grounded in your own content and told to say when it does not know and hand off to a person. Before launch we test it against real questions and review transcripts after.
Where can the chatbot live?
On your website, in Instagram or Messenger DMs, inside an internal tool, or in Salesforce through Agentforce.
How do we start?
Book a free first consultation and bring a few real conversations you want automated. We will suggest what a first bot should handle and what it should hand off.
Further reading.
How to Qualify Sales Leads With AI Chatbots
How to qualify sales leads with an AI chatbot: define what qualified means, script the questions, connect your CRM, and track the right metrics.
Learn moreAI Lead Qualification: A Step-by-Step Setup Guide
A step-by-step guide to AI lead qualification: audit your process, define scoring rules, connect AI to your CRM, train reps and measure results.
Learn moreHow to Set Up AI-Powered Lead Routing in 6 Steps
Set up AI lead routing in six steps: audit your process, map data flow, pick a routing model, connect your CRM, test with real leads, and track results.
Learn moreAI Agents Are Booking Your Services Without Site Visits
AI agents are starting to find and book services for customers. See how structured data, booking APIs and live availability make a business agent-ready.
Learn more