SFDIFY
Google Voice suits teams already on Google Workspace: team plans run $10 to $30 per user per month, and Google's plan table notes "Requires a Google Workspace plan billed separately" [1]. If you want a phone system that stands on its own, the main Google Voice alternatives are Quo for shared calling and texting (from $15 per user per month billed annually) [2], RingCentral for calling plus meetings across sites (from $20 per user per month paid annually) [3], and Grasshopper for solo owners (from $14 per month billed annually) [4]. CallHippo, KrispCall and Calilio are worth comparing if you need numbers in many countries [5, 6, 7].
Google Voice is often a small company's first business line. The friction shows up later: sales wants calls logged in the CRM, someone needs a number abroad, or the company does not want every caller to need a Workspace seat. Below is what Google Voice for business includes today, then six phone apps teams move to when they outgrow it.
What Google Voice for business includes
Google lists three team editions. Starter costs "$10 / user per month", is "For up to 10 users", and includes "Unlimited domestic calling and US texting" [1]. Standard costs "$20 / user per month" and adds an "Unlimited number of users", auto attendants and ring groups [1]. Premier costs "$30 / user per month" and adds "Automatic call recording, transcription, and AI notes" [1].
The catch is the dependency: "Workspace is required to enable Voice for multiple users in your organization" [1]. If you already run on Workspace and fewer than ten people need lines, Starter is hard to beat on price. If you run on Microsoft 365, live inside a CRM, or need call center features, a standalone system usually fits better.
How we chose
We compared six business phone apps on what tends to push teams off Google Voice: per-user price, included calling and texting, team size limits, CRM integrations and international numbers. Everything comes from each vendor's public homepage and pricing page, checked on November 8, 2026; we did not run hands-on tests. Several pricing pages change with billing period, team size or region, so confirm your own quote. CallHippo, KrispCall and Calilio are SFDIFY affiliate partners; that did not affect inclusion, order or tone.
Google Voice alternatives compared
| Product | Best for | Starting price | Notable |
|---|---|---|---|
| Google Voice (baseline) | Small Workspace teams | $10/user/month, Workspace billed separately [1] | Starter is "For up to 10 users" [1] |
| Quo | Small teams sharing numbers and texts | $15/user/month billed annually, $19 monthly [2] | One local or toll-free number per user included [2] |
| RingCentral | Multi-site companies that also want meetings | $20/user/month paid annually, $30 monthly [3] | "HD meetings (300 participants)" on Core [3] |
| Grasshopper | Solo owners and tiny teams | $14/month billed annually [4] | "Add unlimited users at no extra cost" [8] |
| CallHippo | Sales teams needing CRM-based routing | $18/user/month listed [9] | Numbers "in 150+ countries" [5] |
| KrispCall | Budget-minded teams calling US, CA, UK, AU | $12/user/month billed annually [6] | "Coverage in 160+ countries" [6] |
| Calilio | Teams that prefer pay-as-you-go usage | $12/user/month billed annually, $15 monthly [10] | Business numbers "in 100+ countries" [7] |
Quo — the closest feel to Google Voice, built for shared inboxes
Quo, "formerly OpenPhone" [11], is the most direct step up for a team that liked Google Voice's simplicity but needs shared numbers. It brings "every call, text, and customer into one shared place" [11].
Verified features: All plans include "One new or ported phone number (local or toll-free) per user", calling and messaging to US and Canadian numbers, and voicemail transcripts [2]. Business adds AI call summaries, phone menus, auto call recording and "HubSpot and Salesforce integrations" [2].
Pricing: Starter is $19 per user per month billed monthly or $15 billed annually; Business is $33 or $23; Scale is $47 or $35 [2]. "Try Quo risk-free for 7 days" [2].
Strengths: Plans are easy to read, and Quo will "transfer your existing phone number into Quo for free" [2].
Limitations: CRM integrations, phone menus and auto recording start at Business, so the headline price is not what a CRM-connected team pays [2]. Calls and texts outside the US and Canada are billed per minute and per message [2].
Best fit: Small teams answering customers from shared numbers who want texting and calling in one inbox.
RingCentral — a full platform for multi-site teams
RingCentral sits at the other end of the range. Its homepage pitches "AI-powered calls, messages, and meetings across devices" [12].
Verified features: Core lists "Unlimited domestic calling", on-demand call recording, "25 SMS user/month" and "HD meetings (300 participants)" [3]. Advanced adds "CRM integrations" and "Connect multiple sites" [3].
Pricing: Core is $20 per user per month paid annually ($30 monthly), Advanced $25 ($35) and Ultra $35 ($45) [3]. A user-count selector ("1-5 6-100 100+") means your rate can differ [3]. The trial "is limited to a maximum of five users and two desktop phones" [3].
Strengths: Calling, texting, meetings and multi-site setups from one vendor, plus add-ons such as an AI Receptionist [3].
Limitations: Core's texting allowance is small, and CRM integrations require Advanced [3]. Fees such as an "E911 Service Fee" and state and local taxes may apply on top [3].
Best fit: Companies replacing an office phone system across locations, or wanting phone and video in one contract.
Grasshopper — simple virtual numbers for solo owners
Grasshopper is a "virtual phone system that separates business calls, messages, and contacts from personal ones" [8]. It is closer to a second line than a team phone system.
Verified features: Choose a toll-free, vanity or local number, or port yours "at no cost" [8]. Calls, texts and voicemails sit "in a single conversation thread for each contact" [8].
Pricing: The pricing page lists True Solo at $14, Solo Plus at $25 and Small Business at $55 (USD), with pricing "starting at just $14/month, billed annually" [4]. "Try Grasshopper free for 7 days. No credit card required" [4].
Strengths: Growth does not have to mean per-seat pricing: one plan is described as having "no per user costs" [4], and you can "Add unlimited users at no extra cost" [8].
Limitations: "True Solo allows 1 user/1 extension" and "does not include call recording" [4]. "International calls are not included at this time" [4]. The pages we checked focus on numbers, forwarding and texting rather than call center tools.
Best fit: A solo owner or small office that needs a professional number and texting, not a call center.
CallHippo — CRM-driven routing and global numbers
CallHippo leans toward sales and support teams. It offers numbers, "local, toll-free, or mobile, in 150+ countries" and "100+ Integrations" [5].
Verified features: Starter includes "1000 calling minutes" within US/Canada and integrations such as Zapier and Slack [9]. Professional adds "Unlimited calling minutes within US/CA", call recordings, multilingual IVR and HubSpot, Salesforce, Pipedrive and Zoho integrations [9]. Ultimate adds "CRM-Based VIP Routing" [9].
Pricing: The page we loaded listed Starter at $18, Professional at $30 and Ultimate at $42 per user per month, with billing, team-size and currency toggles that change the figure [9]. A $0 Basic plan is free "for the first 6 months from signup" [9]. There is a "10-day free trial" with "No credit card needed" [9].
Strengths: Broad number coverage plus routing tied to CRM ownership.
Limitations: Unlimited calling "applies only to domestic calls within the United States and Canada", and recording starts at Professional [9]. Outbound-heavy teams should note: "Outgoing calls to the same number may not exceed 10 calls per hour" [9]. The pricing page is busy with add-ons, so expect work on the quote.
Best fit: Sales and support teams routing calls by CRM owner across several countries.
KrispCall — low entry price for small calling teams
KrispCall ties Calilio for the lowest per-user entry price here [6, 10] and lists "Coverage in 160+ countries" [6].
Verified features: Every plan includes "1 free US/CA/UK number per user" [6]. Starter includes "200 outbound call mins/user/mo" and "Multi-level IVR for call routing" [6]. Advance adds call recording, a power dialer, bulk SMS and a Salesforce integration [6].
Pricing: Starter is $12, Advance $32 and Max $48 per user per month, billed annually [6]. Plans list "14 days refund on subscription only" [6], and porting is free for "US local and toll-free numbers" [6].
Strengths: IVR on the entry plan and a free number per user in three countries.
Limitations: Starter is "For teams upto 5 users" [6], and call recording only appears at Advance, a large price jump. Numbers in other countries "require number purchase fees along with carrier-specific document verification" [6].
Best fit: Small teams calling mainly within the US, Canada, UK and Australia.
Calilio — pay-as-you-go calling with a low base fee
Calilio is "an AI-powered cloud phone system for growing businesses" with "business numbers in 100+ countries" [7].
Verified features: Standard has a "User Limit: 10", a free UK, US or Canada number, round-robin and other ring strategies, a call queue, call recordings, and "200 outgoing minutes & 100 incoming minutes" [10]. Premium adds "Unlimited Users", IVR, business hours and a power dialer [10].
Pricing: Standard is $12 per user per month billed annually or $15 monthly; Premium is $28 or $35 [10].
Strengths: A low base fee with usage on top suits teams whose call volume swings.
Limitations: "Phone numbers and call & SMS charges are billed separately", and after the included $1 credit "you must load your wallet to make and receive calls/SMS" [10]. IVR needs Premium, and Enterprise lists "API and Webhook Access Coming Soon" [10], so it is weaker than CallHippo or Quo for custom integrations.
Best fit: Small teams with uneven or international call volume that prefer prepaying usage.
How to choose a Google Voice alternative
Start with the reason you are leaving Google Voice.
- More users or texting outside Workspace. Quo or Grasshopper. Grasshopper's flat pricing helps when many people share one number; Quo fits when each person needs a line.
- Calls must land in the CRM. Check the tier: HubSpot or Salesforce connections appear at Quo Business [2], CallHippo Professional [9] and KrispCall Advance [6], and RingCentral lists "CRM integrations" from Advanced [3]. If your CRM is custom, plan that integration early; our custom CRM development work often includes phone systems, and our telemarketing CRM comparison covers the calling side.
- Numbers abroad. CallHippo, KrispCall and Calilio all advertise 100+ countries [5, 6, 7]; compare rates for the countries you actually call.
- Several offices or video. RingCentral is built around meetings and multi-site setups [3].
- After-hours answering. Quo has its Sona AI agent [11] and RingCentral sells an AI Receptionist add-on [3]; to own that logic yourself, consider custom AI agents and chatbots.
Whatever you pick, read the fair-use terms behind any unlimited-calling claim and budget for US texting registration; Quo lists "$19.50 one-time" [2].
FAQ
Is Google Voice free for business?
Not for teams. The $0 Basic tier is listed under "Just for me" and notes "Existing mobile number required" [1]. Team plans start at $10 per user per month and need a Google Workspace plan billed separately [1].
How does Google Voice for business pricing compare with the alternatives?
Google Voice team plans are $10, $20 and $30 per user per month, plus Workspace [1]. Entry prices we found were $12 per user per month billed annually for KrispCall [6] and Calilio [10], $15 for Quo [2], $18 listed for CallHippo [9], $20 for RingCentral [3], and $14 per month for Grasshopper's single-user plan [4].
Is there a free Google Voice alternative?
None of the six lists a free-forever team plan on the pages we checked. CallHippo's Basic plan is free "for the first 6 months from signup" [9]. Quo offers a 7-day trial [2], Grasshopper 7 days with no credit card [4], and CallHippo 10 days [9].
Which apps like Google Voice work best for international numbers?
CallHippo advertises numbers "in 150+ countries" [5], KrispCall "Coverage in 160+ countries" [6], and Calilio "business numbers in 100+ countries" [7]. Grasshopper says "International calls are not included at this time" [4].
Our recommendation
On Workspace with fewer than ten callers, stay on Google Voice. For a shared, texting-first inbox, start with Quo; for a solo owner, Grasshopper is the simplest swap. Pick RingCentral for meetings and multiple sites in one contract. If CRM routing and global numbers matter most, compare CallHippo and KrispCall, and consider Calilio when pay-as-you-go fits your volume. Rethinking the CRM too? Read our guide to choosing custom, Salesforce or off-the-shelf CRM.
Sources
- Google Voice: Business Phone Number & Systems | Google Workspace — checked 2026-11-08
- Quo Pricing | Get started with a Free Trial — checked 2026-11-08
- RingCentral AI Communications Platform Plans & Pricing — checked 2026-11-08
- Sign Up for Grasshopper - Pricing Starting at $14/month — checked 2026-11-08
- CallHippo: VoIP Business Phone System & Virtual Numbers — checked 2026-11-08
- KrispCall Pricing | Cloud Phone System Plans Starting from $12/Month — checked 2026-11-08
- Top-notch Cloud Phone System for Modern Businesses | Calilio — checked 2026-11-08
- Grasshopper Virtual Phone System — checked 2026-11-08
- CallHippo Pricing Plans — checked 2026-11-08
- Calilio Pricing | Business Telephony at $15 Per Month Only — checked 2026-11-08
- Quo (formerly OpenPhone) | Shared Phone System for Small Businesses — checked 2026-11-08
- RingCentral: The Voice of Your Business — checked 2026-11-08
